Turbulence reveals true leadership. When the going gets tough, people stick with those they trust. Your title or job position won’t guarantee their commitment. How do you gain trust? First, when you’re wrong, say you’re wrong. Leaders admit mistakes and avoid the blame game (people can tolerate honest mistakes, but not immoral ones). Second, share credit generously—pride divides, alienating followers. Reinforce a “we” mentality at every opportunity, especially when there’s a windfall. Lastly, be consistent in character. People want to know that who you are over the dinner table is the same person you’ll be over the board room table.
“Earn your leadership every day.”
- Michael Jordan, Two-time Basketball Hall of Fame inductee